Safety

Safety in the city

Melbourne is one of the safest cities in the world
in which to live, work and study. As with any big
city, it is a good idea to get some local knowledge
when you arrive. Talk to local people about areas
they would avoid at night.

Here are some things local people do to minimise risk:
  • Travel in groups when possible
  • Ask local friends about places to avoid, especially at night
  • Keep valuable possessions out of sight and be aware of surroundings on public transport
  • Travel in the front carriage near the driver when the train is almost empty
  • Check transport timetables in advance, to help avoid long waits. Stand in well lit areas or near an open shop if necessary
  • Walk in well lit areas, even if this means you must walk a longer distance
  • Avoid short cuts through dark, isolated areas
  • If you feel threatened in any way when walking, go to a shop or house (with lights on at night) – and ask a person to phone police
  • Avoid using ATMs when you're in an isolated area at night

Police

Melbourne East Police station is open 24 hours and located in the centre of Melbourne city at 226 Flinders Lane.

In an emergency, phone triple zero (000) and ask for Police. For help with an incident which is not life threatening or an emergency, phone your local police station.

Victoria Police provides a 24 hour police service in the state of Victoria, Australia. Police contribute to a high quality of life for the community and a safe society. The police service employs more than 13,800 people, including police and civillians, and operates 339 police stations and other facilities.

Emergencies

If you see a crime being committed or someone’s life is in danger, phone 000. In remote locations like the bush, you can also phone 112 on your mobile phone in an emergency. Calls are free, and answered within 24 hours.

When your call is answered, say which service you require: police, fire or ambulance. You will be asked your location and phone number. If you need an interpreter, it will help if you can say in English which language you speak.

The National Relay Service provides phone services for people who are deaf or have a speech or hearing impairment (and use a TTY device). The emergency number to dial from a TTY device is 106.

Safety at home

Information on staying safe in your accommodation on campus, or in a shared house, apartment or room. 

Safety outdoors

Information on staying safe outdoors, at the beach and in the bush, including advice on snakes and other creatures.

International Student Care Service

Contact the International Student Care Service (ISCS) for advice and information on health and wellbeing. ISCS provides friendly, professional and confidential support and referral to local services and community resources. You can contact ISCS in a crisis situation. Find out more about the ISCS.

Phone 1800 056 449
Email info@iscs.vic.gov.au
19-21 Argyle Place South
Carlton Victoria 3053

The service is free and confidential.

International Student Care Service - Information Support Referral