Excellence in International Student Experience
Melbourne City Institute of Education
Melbourne City Institute of Education (MCIE) has over 550 international students, most of whom were working in the retail or hospitality sectors while undertaking their studies. Then seemingly overnight, the worsening COVID-19 crisis in Melbourne was to change things dramatically. The majority of students lost their income and adding to this stress, was their inability to return home due to the travel restrictions. At the time, many other educational institutions had closed their doors and students did not qualify for any government assistance. There was a sense of abandonment developing amongst the students and a clear need was emerging – students were calling out for help; things were getting quite desperate. To fill the demand, MCIE decided to open their training kitchens and invite their hospitality students to volunteer their time to help staff prepare two free meals a day for students to take home. Incredibly, they served over 15,000 free meals to International students across Melbourne.
The school's kitchen became a hub of production, operating at maximum capacity daily for over six weeks, only coming to an end when the demand stopped as students, supported by MCIE, secured work in other fields.
Excellence in International Student Employability and Career Development
Deakin is committed to and has invested heavily in achieving strong employability and career development outcomes for all students, including international students. Over the past five years, DeakinTALENT has transformed career support from a service to a central function, through developing and implementing a university-level 2016-2020 Graduate Employment Strategy. This Strategy has led to a marked increase in student engagement, particularly from international cohorts. An estimated 7% (of 53,000 students) accessed guided career services in 2015, compared with over 25% accessing guided services and 50% (of 63,000 students) accessing digital services in 2019.
DeakinTALENT supports students and graduates to access local, national and international job opportunities through the DeakinTALENT Jobs & Internships Board and the Global Jobs Board. Designed to support international students seeking employment in their home country or another country, students also have access to quick links to popular job sites around the world and comprehensive country and city guides.
Excellence in Innovation in Partnerships and International Engagement
The Vietnam TVET Reform Program (VTRP) was funded by the Government of Vietnam through the Ministry of Labour, Invalids and Social Affairs (MOLISA) and was implemented through a partnership comprising the Directorate of Vocational Education and Training (DVET), Chisholm Institute (Australia) and Advanced International Joint Stock Company, Vietnam (AIC). The primary goal of the project was to enhance the vocational education and training system in Vietnam and to develop a skilled workforce in order to service the country’s future economic growth.
The VTRP resulted in teacher training for more than 350 Vietnamese vocational teachers, the development of 12 Australian qualification packages aligned to Vietnamese industry needs, and was implemented as a trial across 25 vocational colleges throughout Vietnam.
The VTRP resulted in the development of 724 skilled and job-ready graduates in a variety of areas deemed critical to Vietnam’s economy growth. These have included internationally recognised qualifications across a range of technologies including biotechnology, mechatronics, industrial electronics, graphic design, information technology software applications, techniques for electricity installation and control in industry, computer network management, and refrigeration and air conditioning engineering.
Excellence in International Education – Private Education and Training
Greenwich English College
Innovation, quality and value is what Greenwich English College is known for, but their focus on providing the best educational and student experience in Australia is what makes them proud. They are known as innovators in English language training and this is reflected by offering the widest-range of English language courses in Australia. This allows them to tailor-make study plans for each student ensuring they learn the language and skills to help them reach their specific goal.
During COVID-19, Greenwich English College adapted their excursions to online venues, for example visiting art galleries and zoos around the world. They initiated online social meetups for students to join after class to ensure that they had as much connection as possible. During the second lockdown they ran a talent show on Instagram that allowed students and teachers to showcase their skills.
Excellence in International Education – English Language Training
English Unlimited are focused on providing the best holistic experience for all students. They do this by being innovative, creating content solely for their students, and providing social and educational activities that go beyond the norm. Everyday English Teaching Methodology: they created their own award-winning Everyday English teaching methodology that includes the creation of Pronunciation workshops by a inhouse speech pathologist and have written their own course books for every level, with a specific focus on promoting Australia as a destination and current topics of interest.
As part of their courses, English Unlimited provide students with a six weekly report. Within this report, the student is able to see their scores for any tests they have taken, and a written summary from their class teacher of their progress over the previous six weeks. The report comprises a summary of a student's current level, and gives the student clear and practical information, outlining the student's strengths and weaknesses. The comments cover all the major systems and skills, and enables the student to take ownership of their learning.
Excellence in International Education – TAFE
Melbourne Polytechnic has a reputation for high performance in teaching and learning, particularly in the international context. The institute has delivered VET programs offshore since 1995 and has attracted students from around Asia and the world to its Victorian campuses.
Melbourne Polytechnic has committed to online learning for students that cannot come to campuses in Victoria. In July, more than fifty overseas students were enrolled and were able to commence their programs online. This response is market leading, with few TAFEs in Victoria or elsewhere committing to the delivery of programs for oshore students
Melbourne Polytechnic’s response to the needs of international students involves the Student Life at Melbourne Polytechnic (SLAM) team. SLAM has been particularly active in responding to the needs of students during the COVID-19 pandemic, especially in an online capacity through @SLAMTEAM Facebook and Instagram.
Over past two decades, 3000 to 4000 international students have travelled each year to Holmesglen campuses in Melbourne. Their presence has created rich, diverse and inclusive campus communities. Student and staff populations represent 77 countries and their agent network spans across over 800 locations worldwide. The Holmesglen Foundation launched an emergency assistance program for our students experiencing hardship. This comprised of financial support (excluding scholarships) and food and care packages to 362 international students. International students made up 79.2% of those receiving grant support and received 84.5% of funds. Staff donated and distributed food and cash to international students. Staff also donated old computers, which Holmesglen re-imaged and gave to students who needed the technology to access remote and online learning.
Provider of the Year – Premier's Award
Chisholm has been acknowledged for recognising the strategic importance of the Vietnamese market. The Vietnam TVET Reform Program (VTRP) was funded by the Government of Vietnam through the Ministry of Labour, Invalids and Social Affairs (MOLISA) and was implemented through a partnership comprising the Directorate of Vocational Education and Training (DVET), Chisholm Institute (Australia) and Advanced International Joint Stock Company, Vietnam (AIC). Chisholm has gone above and beyond to deliver a great business model for key international partners.