Help and support

Study Melbourne Student Centre

The first of its kind in Australia, the Study Melbourne Student Centre offers practical support for post-secondary international students in Victoria.

Coronavirus (COVID-19) support for international students

Welcome to Melbourne

Connect with Study Melbourne for everything you need to thrive as an international student.

'Unlock Melbourne' - the Study Melbourne App

Unlock one of the world's best student cities with the Unlock Melbourne App on Google Play and on the iPhone App store

What to do in an emergency

In an emergency call 000, or if you are using a mobile outside a network area, dial 112. Ask for an interpreter if you need one.

Everything you need to know about Victoria Police

Victoria Police was established in 1853. They provide policing services to the Victorian community 24 hours a day, seven days a week.

Overseas Student Health Cover

If you are in Australia on a Student visa you must arrange health insurance for you and your family before arriving in Australia.

Some tips for staying safe

While you're living, working and studying in Melbourne these tips help you feel safe at night or in unfamiliar places.

The law and your rights

While you are studying in Australia your rights are protected by law. Understand your rights and responsibilities and find out how to get help.

Identification and proof of age

When you enrol, your university, college or school gives you a student identification card. You may need other types of ID while you are here.

Disability access and support

If you live with a disability you will find support and services to help you in Melbourne and at your university, college or school

Help from a consulate or embassy

Your consulate provides administrative services in Australia to the citizens of your country. Your country's embassy is their diplomatic office.