Help and support

Welcome to Melbourne and Victoria

Whether you are a returning student, or new to Victoria, we are here to help you get the most out of student life in Melbourne and Victoria.

The law and your rights

If you need help understanding the law or you have a legal problem, Study Melbourne Student Centre support staff can refer you to a legal service t…

The law and your rights

While you are studying in Australia your rights are protected by law. Understand your rights and responsibilities and find out how to get help.

Study Melbourne Student Centre

The first of its kind in Australia, the Study Melbourne Student Centre offers practical support for post-secondary international students in Victoria.

Support for international students

Study Melbourne has created a series of information, links and resources aimed at supporting international students during the COVID-19 crisis.

Study Melbourne Inclusion Program 2021-2022

International students currently studying in Victoria are entitled to access services funded through the Study Melbourne Inclusion Program (SMIP). …

What to do in an emergency

In an emergency call 000, or if you are using a mobile outside a network area, dial 112. Ask for an interpreter if you need one.

Everything you need to know about Victoria Police

Victoria Police was established in 1853. They provide policing services to the Victorian community 24 hours a day, seven days a week.

Overseas Student Health Cover

If you are in Australia on a Student visa you must arrange health insurance for you and your family before arriving in Australia.

Some tips for staying safe

While you're living, working and studying in Melbourne these tips help you feel safe at night or in unfamiliar places.

Identification and proof of age

When you enrol, your university, college or school gives you a student identification card. You may need other types of ID while you are here.

Disability access and support

If you live with a disability you will find support and services to help you in Melbourne and at your university, college or school