Last updated on 20 Mar 2020

Study Melbourne is committed to ensuring all international students studying or commencing their studies in Melbourne and Victoria who are impacted by the novel coronavirus (COVID-19) outbreak stay informed and supported.

This is a rapidly changing situation, so we encourage you to stay up-to-date by regularly checking in with your education provider, or visiting the following websites for the latest information

Study Melbourne is here to help.

The safety and wellbeing of Victorian international students is of great importance to us. Study Melbourne is committed to ensuring you have the highest level of information, support and care.

Click here to provide your details to Study Melbourne so that we can continue to support you.

Health

The Victorian Department of Health and Human Services website provides health information and advice for international students in English and multiple languages.

This includes prevention and self-isolation information. If you are in Victoria and you think you may have the coronavirus disease please call the Department of Health and Human Services (DHHS) on 1800 675 398.

Education

It’s important that you keep in touch with your education provider.

Click here to see a list of COVID-19 information pages for universities, TAFEs and schools.

Australian Government advice for international students can be found on the Study in Australia website.

Travel and student visas

The Australian Government's Department of Home Affairs website provides important information about travel restrictions and visas for international students.

Accommodation

If you have any concerns about your accommodation in Victoria, please contact your accommodation provider.

The Victorian Government has information your rights and responsibilities. Please visit the Consumer Affairs Victoria page to find out more.

Study Melbourne also offers an International Students Accommodation Legal Service, a free, confidential and independent service to help international students with accommodation issues, including those students who remain overseas.

To make a phone appointment email info@studymelbourne.vic.gov.au. Translation services are also available.

Employment

Study Melbourne's International Students Work Rights Legal Service offers free, confidential and independent legal advice for international students with work problems (excluding migration), including students who remain overseas.

To make a phone appointment email info@studymelbourne.vic.gov.au.Translation services are also available.

Financial hardship

If you’re experiencing financial hardship as a result of the coronavirus (COVID-19) outbreak, please contact the Study Melbourne Student Centre to speak with one of our case workers.

Wellbeing

Emotional responses to the outbreak of COVID-19 can include stress and anxiety. It is important that you stay in contact with family and friends via telephone, email or social media during this time.

If you have been required to isolate at home, the Australian Government has developed a helpful factsheet containing information and suggestions to help you during this time. For more support contact the Study Melbourne Student Centre info@studymelbourne.vic.gov.au, or phone 1800 056 449.

Study Melbourne Student Centre

Students can access the ongoing services of the Study Melbourne Student Centre by calling 1800 056 449 or emailing info@studymelbourne.vic.gov.au.

The Centre provides information, referral and practical support for all international students in Victoria.

Last updated on 20 Mar 2020