This page will help you apply for Stream Two of the Victorian Government's International Student Emergency Relief Fund. Use this guide if you are enrolled with a private education provider or college in Victoria - including private vocational education and training providers, independent higher education providers, and private English language schools/colleges.

If you are studying with a public university or TAFE in Victoria visit our information for university and TAFE students (Stream One).

This guide will show you how to apply for the Fund. It provides examples of the documents you need to attach to your application and how to find them. Please provide the correct documents or your application will not be successful. Only JPEG, PDF or PNG formats will be accepted.

Use a desktop or laptop computer to complete your application, not a mobile device.

If you need support to apply and you can’t find the information you need, please call us on 1800 056 449.

Eligibility criteria

To be eligible to apply to the International Student Emergency Relief Fund (Stream Two), you must meet all the following eligibility criteria:

  1. You are an international student enrolled in a private tertiary education provider in Victoria, and you were enrolled at 16 March 2020.
  2. You are an international student who has a current student visa that expires after 30 June 2020.
  3. You are an international student who currently resides in Victoria, Australia and is presently physically located in Victoria.
  4. You were employed in Victoria in March 2020, and have experienced exceptional circumstances of financial hardship due to the coronavirus (COVID-19) pandemic, and those circumstances of hardship arise from:
      - a significant reduction in hours of employment OR
      - loss of employment due to a business shutdown AND
      - you are unable to supplement lost income from other sources of financial support.

More information about the eligibility criteria for Stream Two is available in the Program Guidelines (Stream Two).

Before you start your application

  1. Use a desktop or laptop computer to complete your application, not a mobile device.
  2. Confirm you are eligible to apply before you start your application
    • To be eligible to apply to the International Student Emergency Relief Fund (Stream Two), you must meet all the eligibility criteria
    • You can check the detailed eligibility criteria in the International Student Emergency Relief Fund Program Guidelines (Stream Two).
  3. Check your information is correct
    • If you provide incomplete or incorrect information your application will not be successful.
  4. Read the application support information
  5. Prepare your supporting documents in JPEG, PDF or PNG format before you start your application

Contact us on 1800 056 449 if you need support with your application and you can’t find the information you need.

About the application process 

  1. You will also be asked to attach copies of your supporting documents. Only JPEG, PDF or PNG formats will be accepted. See Prepare your support documents.
  2. You can apply for Stream Two online through the Study Melbourne website
  3. You must meet all eligibility criteria for your application.
  4. The information you provide must be correct and complete or your application will not be accepted.
  5. You will be asked to register with the Department of Jobs, Precincts and Regions DJPR (Business Victoria) Grants Portal to start your application.
  6. You can save your application and return to it later. You will receive an email notification from Economic Development Enquiries.
  7. If you are successful, we will email you and transfer the money into your bank account within about five business days.

Prepare your support documents

You need to provide the following documents in JPEG, PDF or PNG format to support your application.

Attachment 1: Confirmation of Enrolment (CoE) form

Attachment 2 and 3: Valid Student Visa Documentation

You must provide documentation that provides current information about your visa. This documentation can include:

  • Your current visa grant documentation from the Department of Home Affairs; and
  • A current Visa Entitlement Verification Online (VEVO) documentation (PNG, JPG or PDF)

Your VEVO document includes information on the date it was created.  Your VEVO document must show that it was created within the past five days of when you submit your application. If your VEVO check is more than five days old please generate a new one by visiting the Department of Home Affairs Visa Entitlement Verification Online (VEVO) website before submitting this application.

Together, these documents must show the following eight points of information:

  1. A visible Australian Government crest or logo or URL address
  2. Your VEVO check must include the date the document was created, and show that it was created within five days of your application (to show your current location is onshore).
  3. Your full name
  4. Your current location (Onshore)
  5. Visa Grant Number
  6. Visa Class/subclass (Student)
  7. Visa Grant Date
  8. Visa Expiry Date - Length of Stay (must be after 30 June 2020)

Attachment 4: Passport (scan)

Attachment 5: Evidence of employment

Attachment 6: Evidence of reduction of hours or loss of employment

Find more information about how to prepare your documentation, including examples of the acceptable documents and how to find them on this page.

Enrolment eligibility

  • You will need to provide a copy of your Confirmation of Enrolment (CoE) form.
  • Ask your education provider if you do not have a copy.
  • This document should include your name as it is written in your visa or passport
  • This document should include the Confirmation of Enrolment number
  • This document should include the CRICOS provider number

In the application form (Question 1.2- 1.6) we will ask you for information from your Confirmation of Enrolment form.

Make sure you enter the correct information. Check the example below if you are not sure.

screenshot of CoE

Image: example of a Confirmation of Enrolment form.

Check the image above if you are not sure where to find information you need.

Question 1.2 - Find your Course Start Date in section B of your CoE form.

Question 1.3 - Find your Course End Date in section B of your CoE form.

Question 1.4 - Find your CoE number in the top right-hand corner of your Confirmation of Enrolment (CoE) form.

Question 1.5 - Find the name of your Victorian education provider under Section B of your CoE form. See the example we’ve provided to answer the question correctly.

Question 1.6 - Find the CRICOS provider number under Section B of your CoE form. See the example we’ve provided to answer this question correctly.

Visa eligibility

Attachment 2 and 3: Valid Student Visa Documentation

You must provide documentation that provides current information about your visa. This documentation can include:

  • Your current visa grant documentation from the Department of Home Affairs; and
  • A current Visa Entitlement Verification Online (VEVO) documentation (PNG, JPG or PDF)

Your VEVO document includes information on the date it was created.  Your VEVO document must show that it was created within the past five days of when you submit your application. If your VEVO check is more than five days old please generate a new one by visiting the Department of Home Affairs Visa Entitlement Verification Online (VEVO) website before submitting this application.

Together, these documents must show the following eight points of information:

  1. A visible Australian Government crest or logo or URL address
  2. Your VEVO check must include the date the document was created, and show that it was created within five days of your application (to show your current location is onshore).
  3. Your full name
  4. Your current location (Onshore)
  5. Visa Grant Number
  6. Visa Class/subclass (Student)
  7. Visa Grant Date
  8. Visa Expiry Date - Length of Stay (must be after 30 June 2020)

For most students, this document is a VEVO record. You can request a copy of your VEVO record on the Australian Government Department of Home Affairs website

Example 1 – acceptable visa document.

Example 2 – sample visa document

Example 3 – sample visa document

Passport information

We will ask you to provide a scanned copy of your passport (the page with your photo) in JPEG, PDF or PNG format.

The name on your passport should match the name on your application.

We will also ask you for information from the passport you used to enter Australia including your passport number. It is on the same page as your photograph. It can also be called a document number.

Here is an example of the passport scan we want you to provide, and where to find your passport number.

screenshot example passport

In the application form (section 2) we will ask for information from your passport (Question 1.12 - 1.13). Check the image above if you are not sure where to find the information you need.

Section 2 – Enter your name as listed on your passport.

Section 2 – Enter your date of birth as listed on your passport.

Question 1.12 – Enter your nationality as listed on your passport.

Question 1.13 – You can find your passport number on the same page as your photograph. It can also be called a document number.

Evidence of employment and hardship

In the application form (Question 1.17) – Enter the name of your employer. If you have more than one job, or work as a contractor for more than one company, provide the name of the employer or company that is your main source of employment.

We will ask you to provide up a maximum of two documents. Together they must show evidence that you were employed in March 2020 and evidence of a reduction in hours or loss of employment. Only JPEG, PDF or PNG formats will be accepted.

Acceptable evidence must be in English and should include the information listed below.


Document

Minimum information

1

Payslips   

Document to include:

  • employer’s and employee’s name
  • pay period
  • date of payment
  • gross and net pay

2

Letter of termination or email communicating termination

  • On the letterhead of the business (if possible)
  • Include the contact details of the employer (phone number and name if possible)

3

Emails communicating a reduction in hours /shifts

  • Including the signature block of the business (if possible)
  • Include the contact details of the employer (if possible)

4

Bank statements

  • On bank stationery
  • Includes your name

5

Bank transactions records

  • On bank stationery
  • Includes your name

6

A letter of support from an employment or tenancy lawyer or a community lawyer, or other professional advisor.

  • On the letterhead of the organisation (if possible)
  • Includes contact details of who wrote the letter (phone and name)

If you are self-employed, or working as a contractor, provide the name of the company/individual that is your main source of income (i.e. the  person or company who pays you for most of the work you do).

For your evidence of employment you could provide:

  • Bank statements
  • Bank transactions records (in most bank apps, you search for transactions according to paying entity)
  • Invoices
  • Remittance advices

Location eligibility

Provide the following information from your visa document.

In the application form (Question 1.15) – Indicate your location as listed on your visa document (VEVO record) under ‘Location’.

Resources to help you apply

Contact us on 1800 056 449 if you need support with your application and you can’t find the information you need.

Your privacy

Any personal information collected, held, managed, used, disclosed or transferred will be held in accordance with the Privacy and Data Protection Act 2014 (Vic) and other applicable laws. 

The Department of Jobs, Precincts and Regions, is committed to protecting the privacy of personal information. The Department’s Privacy Policy can be found online at https://djpr.vic.gov.au/.

Enquiries about access to information should be directed to the Department’s Privacy Unit by emailing privacy@ecodev.vic.gov.au

Need more help?

Contact us on 1800 056 449 if you need support with your application and you can’t find the information you need.

Reasons why an application is unsuccessful

There are several reasons why an application may be unsuccessful, including:

  • The visa documentation you gave did not provide all of the information needed, or it was created more than five days before you submitted your application.
  • The documents provided did not include all of the information needed. Please check our frequently asked questions (FAQs) to make sure your documents are correct.
  • You may have made a mistake in your application and accidentally provided incorrect or partial information.
  • The education provider number (CRICOS code) provided was not on our list of eligible private tertiary education providers in Stream Two of the fund.
  • The document you attached to show your employment did not have the information needed.
  • The Confirmation of Enrolment you provided did not show where you were studying on 16 March 2020. If you have more than one Confirmation of Enrolment, please attach the document that shows where you were studying on 16 March 2020.
  • The attached documents could not be opened. Attachments must be in one of these common file formats: JPEG, PDF or PNG.   
  • You did not meet the eligibility criteria.

We recommend using a desktop or laptop computer to complete your application, rather than a mobile device.

If your application couldn’t be processed, or if your situation has changed, we invite you to apply again.

To help you complete your application correctly, you can refer to our application guide and FAQs.

For more information about how to apply again, please visit Can I apply again if my application was not successful?

When you have prepared your support documents you can

Start your application

You’ll need to register with Business Victoria to start your application.